Your Privacy Matters to Us
We've built alexa99 around your trust. This privacy policy shows exactly how we collect, use and protect your personal information when you open an account, deposit via DANA...
What We Collect and Why
When you join alexa99, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. This includes your name, email, phone number, date of birth and payment details. We use this data to deliver our service, prevent fraud, comply with local regulations in supported regions, and improve your lobby experience. We never
sell your information to third parties. Your data stays with us and our trusted payment partners.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Protect Your Trust
Encryption Standard
All your personal and payment data travels through industry-standard SSL encryption, the same technology banks use to protect account transfers.
Secure Payment Gateway
DANA, OVO, GoPay and QRIS transactions are processed through certified payment partners who meet strict security compliance standards.
Regular Audits
We conduct regular security reviews and penetration testing to identify and fix vulnerabilities before they affect your account.
Limited Access
Only authorized staff with a legitimate business need can access your personal information, and all access is logged and monitored.
Data Retention Policy
We keep your information only as long as needed to provide service, comply with law and resolve disputes in supported regions.
Breach Response
If a security incident occurs, we notify affected users promptly and work with authorities to investigate and prevent future incidents.